Successful Communication -  How to Build Your Skill in Handling Challenging Conversations


Do you notice a sense of discomfort or even dread when you know you have a difficult conversation that needs to happen? Do you leave these conversations feeling less than resolved or understood, or question whether anything will change as a result? In this workshop you will bring your own challenging conversation and work with it using a model, specific steps, and practice in effectively preparing for and engaging in your conversation. We will talk about the ladder of inference and the power of assumptions and then use a 5 step process to prepare for any challenging conversation. Come join us and build skill and confidence in your abilities to be successful communicators in often emotional scenarios.


Sue Williamson, co-founder of 3D Leadership Group, is an Executive Coach and Leadership Workshop Facilitator and will guide us through this experience. Sue works with leaders at all levels in her coaching and workshop facilitation and particularly enjoys this topic as participants leave ready to immediately use what they have learned!  To learn more about Sue, see her bio


Date and Time:  
June 27, 2017
6:00 - 8:30 PM


5:50-6:10pm: Registration, mingling, and light dinner
6:10-6:30pm: Facilitated networking
6:30-8:30pm: Workshop



Broad Institute of MIT and Harvard, 415 Main Street, Monadnock Room, Cambridge, MA 02142

Map and Parking Info

We appreciate The Broad Institute donating the use of their event space.  




WEST Members: $35; Non-Members: $55, Registration for the summer workshop series (6/6, 6/13, & 6/27) for members: $90

A light dinner will be served.