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Who We Are
Director of Operations
Jaime Mayo Luna joined WEST in 2012 and serves as Director of Operations. She comes to WEST with extensive experience in nonprofit organizations, specifically in program operations and project management.
Jaime served as Director of Program Operations for Illumination Foundation working with homeless families and individuals. As a key member, she helped the grassroots nonprofit grow from its infancy to a $2,000,000 organization in three short years. She developed, supervised and created systems, policies and procedures for programs. Jaime organized operations' strategic planning by creating and executing objectives, strategies, and tactics to achieve long term goals.
Previous to Illumination Foundation, Jaime worked at theYMCA of Metropolitan Los Angeles, Camping Services. She filled in the role of Operations Executive Director. During this time she created effective office systems and implemented a camp contract management system. She oversaw the operation of many YMCA camps and developed, monitored, and managed related annual operating budgets of over $2,000,000, including human resources, office administration, accounts receivable, accounts payable, payroll, and procurement.
Jaime completed her Master's (MA) degree in Education. She planned and implemented a program of instruction that provided for effective teaching strategies and maximized time on task while meeting the individual needs of students. Jaime executed a classroom management plan and supported student's physical, social, and emotional growth.